Exclusive Online Pricing:

• Our online prices may be lower than in-store prices on select products. These prices are exclusive to purchases made through our website.

Availability:

• Online exclusive prices are not available in-store and cannot be matched or honored by physical retail locations.

Price Changes:

• Prices listed on our website are subject to change without prior notice. We reserve the right to adjust prices as needed, and these changes may not apply to previously placed orders.

Currency and Taxes:

• All prices are listed in € Euro. Applicable taxes and shipping fees will be calculated at checkout.

Error Policy:

• In the event of a pricing error, we reserve the right to cancel orders placed at incorrect prices. Customers will be notified of any changes prior to order fulfillment.

Promotions and Discounts:

• Online exclusive prices cannot be combined with any in-store promotions, discounts, or allowances.

Limitations:

• Availability of products at exclusive online prices may vary, and we cannot guarantee that all items will be in stock.

Account Requirements:

• Some online exclusive prices may require the creation of a user account for access.

Third-Party Pricing:

• Prices listed on third-party platforms may differ from those on our website. Only purchases made through our website will qualify for online exclusive pricing.

Returns and Exchanges:

• Items purchased at online exclusive prices are subject to our standard return and exchange policy.

Customer Service:

• If you have questions regarding pricing or product availability, please contact [email protected]

By shopping on our website, you agree to these terms and conditions.

Thank you for choosing to shop with us online!

We may include a thank you card with your online order, offering 15% off your next purchase. Please see the terms and conditions below:

Discount Value

• The discount code provides 15% off your next order placed through our website, www.roches.ie.

Single Use Only

• The code can be used once per customer and is limited to one use per email address.

Online Use Only

• This offer is valid for online purchases only. It cannot be used in-store, over the phone, or for purchases made via email.

Exclusions

• The discount does not apply to:
  • Sale items
  • Shipping fees
  • Gift vouchers
    (unless otherwise specified)

Non-Transferable

• This offer is non-transferable and cannot be exchanged for cash or credit.

Cannot Be Combined

• The discount code cannot be used in conjunction with any other promotions, offers, or discounts.

Code Entry

• The discount must be applied at the time of checkout. We are unable to apply it after the order has been placed.

Changes & Validity

• Roches reserves the right to cancel or amend this offer and its terms at any time without prior notice.

Support

• If you experience any issues using your code, please contact us at (01) 492 6829 or [email protected] and we’ll be happy to help.

Free Shipping Offer:

• Free shipping is available on orders over €99 that are being delivered within the Republic of Ireland.

Eligibility:

• To qualify for free shipping, the total order amount must be €99 or more after any applicable discounts but before taxes and shipping fees.

Geographic Limitations:

• This offer is valid only for deliveries within the Republic of Ireland. Orders being shipped to locations outside of this area will incur standard shipping charges.

Exclusions:

• Certain items may be excluded from the free shipping offer, including but not limited to oversized or heavy items. These will be clearly marked on the product page.

Promotion Period:

• Free shipping may be subject to promotional periods or specific campaigns. Please check our website for any ongoing promotions.

Returns and Exchanges:

• Items purchased with free shipping are subject to our standard return and exchange policy. If a return causes the order total to fall below €99, standard shipping fees may be deducted from the refund.

Modification of Terms:

• We reserve the right to modify or discontinue this free shipping offer at any time without prior notice.

Customer Service:

• For any questions regarding free shipping or delivery, please contact marketing: roches.ie

By taking advantage of our free shipping offer, you agree to these terms and conditions.

Thank you for choosing to shop with us!

Terms and Conditions for October 20% Off Promotion

Promotion Details:

• Enjoy 20% off all products on our website throughout the month of October in honour of Breast Cancer Awareness Month.
• Discount code must be entered at checkout. If not entered and accepted at checkout it will not be applicable to your order.

Eligibility:

• This offer is valid for online purchases only and is open to all customers. The promotion is not valid in-store.
• Sign up to our mailing list to receive your discount code.

Promotion Period:

• This promotion runs from October 1 2026 to October 31 2026.

Exclusions:

• HSE allowance payments are not applicable for the Pink October promotion.
• Medical card and PRSI allowances are not applicable for online purchases.
• Certain products may be excluded from the promotion, including but not limited to sale items and gift cards.

Promotion Code:

• To avail of the discount, enter the discount code at checkout. You can get the discount code by signing up to our mailing list – https://roches.ie/mailing-list-subscription/

Limitations:

• The promotion cannot be combined with any other offers or discounts.
• A quantity limit of items per customer may apply.
• The discount will be applied before taxes and shipping fees.

Returns and Exchanges:

• Items purchased during the promotional period are subject to our standard return and exchange policy.

Customer Service:

• For any questions regarding this promotion, please contact [email protected]

Modification of Terms:

• We reserve the right to modify or terminate this promotion at any time without prior notice.

By participating in this promotion, you agree to abide by these terms and conditions.

Thank you for supporting Breast Cancer Awareness Month!

Black Friday Terms and Conditions

Discount Details:

• A 20% discount is available on all products and services purchased either in-store or online during the promotional period.
• Online purchases require a discount code to be entered at checkout to apply the discount. Discount code can be obtained by signing up to our newsletter.
• In-store purchases will have the discount automatically applied at the till.

How to Get the Online Discount Code:

• To receive the discount code for online purchases, customers must sign up for our newsletter.
• Once signed up, the discount code will be sent to the email address provided during registration.
• The discount code must be entered correctly at checkout to avail of the discount.
• Newsletter sign up – https://roches.ie/mailing-list-subscription/

Promotional Period:

• The offer begins at 00:01 on Friday, 28th November 2025, and ends at 23:59 on Monday, 1st December 2025.
• The discount is only applicable to purchases made during this time frame.

Exclusions:

• The discount cannot be applied to purchases made outside of the promotional period.
• Gift vouchers, custom made products, prior purchases, and items or services already discounted are excluded from this offer.

Online Purchases:

• Customers must ensure they sign up for the newsletter and enter the discount code correctly at checkout.
• The discount cannot be retroactively applied to online orders where the code was not used or entered incorrectly.

In-Store Purchases:

• The discount will be automatically applied at the point of purchase in-store. No further action is required by the customer.

Refunds and Exchanges:

• Any items purchased under the Black Friday promotion are subject to our standard refund and exchange policy. Refunds will be processed at the discounted price paid.

General Terms:

• Appointments are required for instore visits. Appointments are limited, available on first-come-first-serve basis.
• This offer is subject to availability and while stocks last.
• Roches reserves the right to amend or withdraw this promotion at any time without prior notice.

For assistance or more information, please contact us via email at [email protected] or call (01) 492 6829.

Social Media Giveaway Terms and Conditions

Promoter:

• All giveaways are organised by Roches Ltd. Ireland.

Eligibility:

• Unless otherwise stated, giveaways are open to residents of the Republic of Ireland aged 18 years or over. Employees of Roches and their immediate family members are not eligible to enter.

How to Enter:

• Entry requirements will be outlined in each individual giveaway post. Participants must complete the specified entry steps to qualify. Only eligible entries received before the stated closing date and time will be included.

Competition Period:

• Each giveaway will have its own closing date and time, as stated in the relevant social media post. Entries received after the closing time will not be counted.

Giveaway / Prize:

• The prize will be described in the relevant giveaway post. Unless otherwise stated, prizes are non-transferable, cannot be exchanged for cash and cannot be substituted for another product, service or voucher.

Winner Selection:

• Unless otherwise stated, the winner will be selected at random from all eligible entries received from both Facebook and Instagram before the closing date. Roches’ decision regarding the administration of the giveaway will be final.

Contacting the Winner:

• The winner will be contacted through the official Roches social media account or another method specified in the giveaway post. Winners must respond within 7 days of being contacted unless otherwise stated. If a winner does not respond within this period, Roches reserves the right to select an alternative winner.

Prize Redemption:

• Prizes must be claimed and redeemed in accordance with the instructions and any applicable conditions provided by Roches. Expiry dates, booking requirements, availability restrictions and other prize-specific conditions will be communicated where applicable.

General Conditions:

• Roches reserves the right to amend, suspend or cancel a giveaway where circumstances beyond its reasonable control make this necessary. Any changes will be communicated through appropriate Roches channels. Roches reserves the right to disqualify entries that are fraudulent, misleading or otherwise in breach of these terms.

Social Media Disclaimer:

• Unless expressly stated otherwise, all giveaways are in no way sponsored, endorsed, administered by or associated with Facebook, Instagram or Meta. By entering, participants acknowledge that the giveaway is run by Roches and not by these platforms.

Privacy:

• Personal information collected in connection with a giveaway will be used only for purposes associated with administering the competition, contacting the winner and arranging prize fulfilment, in accordance with Roches’ privacy policy and applicable data protection laws. Marketing communications will only be sent where the appropriate consent or other lawful basis exists.

Acceptance of Terms:

• By entering a Roches social media giveaway, participants agree to these general terms and conditions, together with any additional conditions specified in the individual giveaway post.